Cookie Policy

Last updated: January 2025

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies enhance user experience by remembering your preferences and enabling certain features.

At PureZone Cleaning Agency, we use cookies to ensure our website functions properly, to understand how you interact with our services, and to provide you with personalized content. This policy explains what cookies we use, why we use them, and how you can control them.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions.

  • Session management
  • Security authentication
  • Shopping cart functionality
  • Load balancing

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Google Analytics tracking
  • Page view tracking
  • User behavior analysis
  • Performance monitoring

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices.

  • Language preferences
  • Location settings
  • Display preferences
  • User interface customization

Marketing Cookies

These cookies track your activity across websites to display relevant advertisements and measure campaign effectiveness.

  • Targeted advertising
  • Social media integration
  • Conversion tracking
  • Remarketing campaigns

How We Use Cookies

Website Functionality

We use essential cookies to ensure our website works correctly. This includes:

  • Maintaining your session when you browse our site
  • Processing service requests and bookings
  • Securing your personal information during transactions
  • Ensuring pages load quickly and efficiently

Service Improvement

Analytics cookies help us understand how to improve our services:

  • Identifying popular services and pages
  • Understanding customer preferences
  • Improving website navigation and user experience
  • Optimizing our cleaning service offerings

Personalized Experience

Functional cookies help us provide a personalized experience:

  • Remembering your location for accurate service estimates
  • Storing your language preferences
  • Customizing content based on your interests
  • Providing relevant cleaning service recommendations

Third-Party Cookies

We may also use third-party services that set their own cookies. These services help us provide better service and understand our customers better.

Google Analytics

We use Google Analytics to understand website traffic and user behavior. Google Analytics sets cookies to collect information about how visitors use our website.

Privacy Policy: Google Privacy Policy

Social Media Platforms

Our website may include social media buttons and/or plugins to help you easily share content with your social networks. These social media sites may set cookies when you're logged into their services.

We recommend reviewing the privacy policies of these social media platforms to understand their cookie practices.

Managing Your Cookie Preferences

Browser Settings

You can control and manage cookies through your web browser settings. Most browsers allow you to:

  • View what cookies are stored on your device
  • Delete existing cookies
  • Block cookies from being set in the future
  • Block cookies from specific websites
  • Block all cookies (though this may affect website functionality)

Chrome

  1. Click the three dots in the top-right corner
  2. Select "Settings"
  3. Click "Privacy and security"
  4. Select "Cookies and other site data"

Firefox

  1. Click the menu button in the top-right
  2. Select "Options"
  3. Click "Privacy & Security"
  4. Select "Cookies and Site Data"

Safari

  1. Click "Safari" in the menu bar
  2. Select "Preferences"
  3. Click the "Privacy" tab
  4. Select cookie settings

Edge

  1. Click the three dots in the top-right corner
  2. Select "Settings"
  3. Click "Cookies and site permissions"
  4. Select "Cookies and site data"

Cookie Consent

When you first visit our website, you will see a cookie banner informing you about our use of cookies. By continuing to use our website, you consent to our use of cookies as described in this policy.

If you do not want us to use cookies, you can withdraw your consent at any time by changing your browser settings or by contacting us directly. Please note that disabling certain cookies may affect the functionality of our website.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. If you have any questions about our use of cookies, please contact us using the information provided below.

Contact Information

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

PureZone Cleaning Agency
123 High Street, Kensington, London SW5 0RP, United Kingdom
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM